How can we help you today?
-
Product questions
Do you have questions about a product? You can contact us via the chat icon in the bottom right corner. Alternatively you can email us by clicking the button below, or directly message info@EpicFPV.ca.
-
Returns & refunds
Do you have a defective or sealed item purchased in-store or from EpicFPV.ca to return? Please read over our return policy linked here. If you want to start a return, visit us in-store or email us using the button below.
-
Repairs & service
Crashed a quad and need repair services? Contact us to find out what repair services and parts we offer. Contact us via email at info@EpicFPV.ca. Alternatively, use the contact button below. Please include all relevant information, including the drone's make/model.
FAQ
Do you have a store front?
Do you have a store front?
EpicFPV is a part of Drone Dynamics and is located in New Horizon Mall. Please visit this link for our hours of operation and directions.
How else can I contact support?
How else can I contact support?
If you require product support or have questions, text or call us at +1-780-300-1115, +1-780-300-1110 or +1-403-809-7848, during business hours. If we can't take your call, leave a message, and we will return your call as soon as possible.
How long do orders take to ship?
How long do orders take to ship?
Most orders are fulfilled within 1-2 business of purchase. Shipping time within Canada is generally between 3-7 days but varies depending on your chosen shipping method and time of year. Visit our shipping policy here.
How do I return a product?
How do I return a product?
To return an item, please email us at info@EpicFPV.ca or visit us in-store. Please read our return policy, which is linked here, before starting the refund process.
How long will it take to receive my refund?
How long will it take to receive my refund?
Once a returned item has been received at our store, a refund can be expected within 7-10 business days.