Shipping policy

Online Orders

Orders are shipped from Canada. Our order processing time takes between 1–2 days (for orders on non-business days or around holidays) Orders that are placed during holidays may be subject to longer wait times. After an item has shipped, delivery depends on the chosen courier. If the order contains an out-of-stock item or a pre-order item is purchased, it will be shipped once it's available or restocked. All orders ship weekdays and are subject to delays and holidays.

Shipping Prices

Shipping prices at checkout include the total shipping fee, as well as the total handling fee. This price does not include duties, tariffs or any other import fees.

In-Store Pickup

In-store pickup orders are generally ready by the same or the next day, depending on the order's size. Please note that selecting In-Store pickup as a shipping option means the item must be picked up from our location and can not be shipped. 

Add To Order

This option is only valid for checked out, unshipped orders that have had regular shipping paid through a standard carrier (Canada Post or Purolator).

Please note the following conditions:

• Already Shipped Orders: If your order has already been shipped and a tracking number has been issued, we are unable to make any changes. The request will be automatically cancelled.
• Unpaid Shipping: If your order does not have regular shipping paid through Canada Post or Purolator, your order will be automatically cancelled.
• Oversized Items: Oversized items cannot be added under this option. If an oversized item is included in your request, we will contact you to arrange the additional shipping cost before processing. Failure to respond or pay the difference may result in the request being cancelled.

Any requests that do not meet the above conditions will be automatically cancelled without notice. If you are unsure whether your order qualifies, please contact us before submitting your request.

When picking up an in-store order, be sure to bring an email receipt. Please bring a valid piece of photo ID, this may be required for some orders and will be securely viewed.

Same-Day Shipping

Order Before 4:00PM MST Monday To Friday For Same Day Shipping. This does not apply to Canada Post orders, and orders shipping to P.O boxes. During holidays, fulfillment times may take longer than usual.

Signature Delivery

Please note that select orders require signature at delivery. Signature delivery ensures that the order is received by the correct recipient. If you have any questions regarding signature delivery, contact us at Info@epicFPV.ca.

Customs/Tariffs & Imports

Please note, all orders ship from Canada. We are not responsible for any import customs, duties, taxes or other fees. 

We are temporarily not shipping to the USA due to tariffs.